Unlocked means that the phone is not configured or programmed to any specific provider network. With an unlocked phone you can access multiple networks by changing the SIM card.
Many retailers such as Walmart and Best Buy sell unlocked phones as well as carrier locked phones. Please consult your local retailer for availability.
Your PIN is located on the back of your Service Plan Card. To find the PIN on your Service Card, simply locate and scratch off the gray strip on the back of your card. Scratch off the gray strip in order to reveal your 15 digit Service Card PIN.
SIM card will only work with an AT&T or T-mobile compatible or unlocked GSM phone. For CDMA phones, click here to check compatibility. To activate your service, you will need a NET10 Unlimited* 30-day Service Plan card or credit card. Some data services may not be available with all wireless devices. BlackBerry® and branded TracFone, SafeLink, NET10 or Straight Talk phones will not work with this program. In order for your phone’s data services to work, you must update your APN data settings, also called the Access Point Name. SIM card and Service Plan are not refundable.
Please note that all services may not work with every device.
Global System for Mobile communications is the most popular standard for mobile phones in the world. Its promoter, the GSM Association, estimates that 80% of the global mobile market uses the standard GSM, which includes over 3 billion people across more than 212 countries and territories. The ubiquity of the GSM standard has been an advantage to both consumers (who benefit from the ability to roam and switch carriers without switching phones)
3G is the generic term for third-generation wireless networks. Analog was 1G, Digital was 2G, and 3G is the third-generation platform for innovative, high-speed products and services. 3G makes staying connected faster, easier, and more fun, with increased speed for Web browsing, downloading content, attachments, video, playing games, and much more.
CDMA stands for Code Division Multiple Access and is a competing cell phone service technology to GSM. In the United States, two of the four leading mobile network operators use CDMA.
Yes, depending on the specific capabilities of your device. All services may not work with every device.
Yes, if your handset has a media player then you can side load media into the memory card by loading the content directly from a computer.
No. That is not permitted. Please refer to our Terms and Conditions.
$50 for 30 Days of Unlimited* Talk, Text, Data & 411.
Please view our coverage maps page
There are no additional charges for domestic long distance calls or texts.
Text messages can contain up to 160 characters including spaces in each message. If a message is longer than 160 characters, it will be delivered in multiple messages.
Yes, if your phone allows it.
Yes. You may transfer your telephone number from another company to NET10 online. To port in your existing telephone number to your NET10 SIM, the number you are porting must be active with your current service provider.
You need to request NET10 to port in your number, NET10 will process your request in your behalf. In order to request the transfer and initiate the activation process, please go to and select the radio button option "Activate my phone with a number transferred from another company."
We strongly suggest that you uninstall or disable all carrier specific or branded applications that are on your phone. If you do not, these applications or your phone may not work properly.
For GSM devices, in order for your phone to work, you will need to update your APN (Access Point Name) found in your phone’s data settings. Some services, such as MMS or Browsing, may not work if you cannot make the required change to your handset. CDMA devices do not need to be programmed.
The necessary settings can be found in the red Activation Card that came with your SIM, or by visiting our Phone Programming Guide.
The transferring of your phone number might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days.
Yes, as long as it is still active
Yes. Please contact Support for assistance, at (855) 333-2355.
To reset your pass code, call your Voice Mailbox and listen to the tutorial. If there are no instructions for resetting the pass code, contact our Customer Care Center at 1 (855) 333-CELL (2355) to speak to a representative.
No, as long as the account is Reactivated within 145 days a new SIM card is not needed.
SIM card & network access codes will only work with compatible GSM or CDMA devices. To activate your service, you will need a Straight Talk Unlimited* 30-day Service Plan card or credit card. Some data services may not be available with all wireless devices. BlackBerrys and branded TracFone, NET10, Straight Talk, SafeLink, or Telcel America phones will not work with this program. For GSM devices, in order for your phone’s data services to work you must update your APN data settings, also called the Access Point Name. SIM card and Service Plans are not refundable.
No. You will not need to program your data settings.
Click here to check your phones compatibility. Please also note, the CDMA Bring Your Own Phone program does not support 4G LTE, Blackberry phones or branded TracFone, NET10, Straight Talk, SafeLink, or Telcel America phones.